Find My DNO

Your Distribution Network Operator (DNO) is set by where the property is, not by who supplies the electricity. Six operator groups run the 14 licence areas in Great Britain.

Enter the MPAN from your electricity bill for an exact answer, or a postcode for an estimate. Once you know your DNO, here's how to get your DNO letter.

The six DNO groups

UK Power Networks

UKPN

London, South East and East of England

MPAN distributor ID

10, 12, 19

National Grid Electricity Distribution

NGED

Midlands, South West and South Wales

MPAN distributor ID

11, 14, 21, 22

Northern Powergrid

NPg

North East, Yorkshire and North Lincolnshire

MPAN distributor ID

15, 23

Electricity North West

ENWL

North West England

MPAN distributor ID

16

SP Energy Networks

SPEN

Merseyside, North Wales, Central and Southern Scotland

MPAN distributor ID

13, 18

SSEN

SSEN

Southern England and North Scotland

MPAN distributor ID

17, 20

Want to see what each operator sends back? Read our real DNO letter examples, one from each group.

All 14 licence areas

The first two digits of the 13-digit MPAN core are the distributor ID. Find yours below.

MPAN distributor IDs, licence areas and DNOs
ID Licence area DNO
10Eastern EnglandUK Power Networks
11East MidlandsNational Grid Electricity Distribution
12LondonUK Power Networks
13Merseyside & North WalesSP Energy Networks
14West MidlandsNational Grid Electricity Distribution
15North East EnglandNorthern Powergrid
16North West EnglandElectricity North West
17North of ScotlandSSEN
18South of ScotlandSP Energy Networks
19South East EnglandUK Power Networks
20Southern EnglandSSEN
21South WalesNational Grid Electricity Distribution
22South West EnglandNational Grid Electricity Distribution
23YorkshireNorthern Powergrid

A distributor ID outside 10 to 23 usually means an independent network operator (IDNO). See the FAQ below.

Turnaround times by operator

We're compiling median approval times per operator from our own submission records. Rather than publish round numbers we can't stand behind, this section stays empty until the sample is large enough to be honest about.

In the meantime: G98 has no waiting period, and G99 commonly runs up to 45 working days for the operator's response.

Finding your DNO: questions

How do I find my DNO?

Look at the MPAN on your electricity bill. The first two digits of the 13-digit core number are the distributor ID, which identifies the licence area and so the DNO. Enter it in the tool above for an exact answer. If you don't have a bill to hand, the postcode tab gives an estimate with a confidence level.

Where is my MPAN?

On your electricity bill, usually in a box labelled MPAN or Supply Number. The full MPAN has 21 digits over two rows; the 13-digit core is the bottom row. Your supplier can also tell you it. For solar you will often have a separate export MPAN as well.

Does my export MPAN have the same DNO?

Yes. An export MPAN carries the same distributor ID as the import MPAN at the same property, so either number gives the same answer. Use whichever is easier to find. Both identify the local network the property is connected to, whichever energy supplier buys the exported electricity.

What if my postcode is on a boundary?

Some postcode areas are split between two or more DNOs, so a postcode lookup can only give an estimate. The tool shows every likely operator with a confidence level. The MPAN is exact, so use it to confirm before submitting anything: an application sent to the wrong DNO tends to sit unanswered rather than bounce back.

What is an IDNO?

An independent distribution network operator (IDNO) builds and runs local networks, often on new-build estates, connected to one of the main DNO networks. IDNO MPANs start with distributor IDs outside 10 to 23. If your MPAN isn't recognised, check with your supplier or contact us and we'll help work out who to apply to.

Why the right DNO matters

Submitting to the wrong operator doesn't produce an error, it produces silence. The application sits in a queue belonging to someone who isn't responsible for the site.

Once you're sure of the operator, the next step is a G98 notification or a G99 application, and in time a DNO approval letter for the customer's energy supplier.

We submit to all six

Each operator runs its own portal, its own forms and its own quirks. Some accept email. Some require a per-user account login. Some time out and lose your entry if you take too long over the technical section.

You don't need to learn six systems. We already have — for G98 notifications and G99 applications alike.

Installer? Don't chase DNOs yourself.

We submit and chase G98 and G99 applications for you, and send you the DNO letter when it arrives.